Frequently asked questions
A little about how the practice works, and the boundaries we hold to.
What kind of practitioner is Mugaka?
- Mugaka is a mganga wa kienyeji — a traditional Kenyan practitioner — offering consultation and guidance rooted in ancestral custom. The work is counsel and cultural knowledge, not medical, legal, or financial services.
What happens in a consultation?
- We begin with a conversation about what you are seeking, agree together on how to proceed, and move at a pace that feels right. Every session is confidential and unhurried.
Do you offer remote sessions?
- Yes — every session is held remotely, by phone and WhatsApp, for clients across the USA, UK, Australia, Germany, and beyond.
Do you guarantee results?
- No. This is guidance, not guarantees. The aim is to help you see your situation more clearly and make your own decision — no particular outcome is ever promised.
Is this a substitute for medical, legal, or financial advice?
- No. Traditional guidance and herbal knowledge are shared as culture and heritage. For any health concern, please consult a qualified healthcare professional; for legal or financial matters, please seek appropriate professional advice.
Is what I share kept private?
- Yes. Every conversation is completely confidential.
What languages do you work in?
- Sessions are offered in English and Kiswahili.
How do I book a session?
- Reach out by phone, WhatsApp, email, or the contact form and we will arrange a time. All consultations are by appointment.
Still have a question?
Reach out by phone, WhatsApp, email, or the contact form — we are happy to help.